Delivery & Returns

Delivery Times

Orders will usually be processed within 24 hours. Regular delivery is between the hours of 8:30 and 17:00. This excludes The Achill Islands and Aran Island – these are both 48 hour delivery. Please phone for details. Orders placed on a weekend will not be processed until the next working day.

Please check the stock availability information in the product description. Delivery of non-stocked items may take 3-7 working days.

Delivery Obstacles

All our delivery charges and our FREE delivery options are based on pavement level access to delivery premises. By this we mean no stairs and easy access from a main road etc. Delivery does not include unpacking or positioning or assembling items.

We advise that you measure all doorways for the item prior to ordering, paying particular attention to the height and width of the door in comparison to the item you would like to order. We cannot accept responsibility if it will not fit. If items that you have ordered fail to fit through your doorway and it is decided to return the item to us then we reserve the right to charge a failed delivery charge of 15% unless they are special order products.

Damaged Items

It is essential that you check all items for damage upon delivery. In the unlikely event that your items are damaged or faulty upon delivery please raise this issue with the delivery driver.

Delivery cost within Ireland is €45 and €15 for small packages.